What Are the Password Requirements for My Ulys Account?

To ensure security, usability and compatibility, passwords must meet the following criteria: 

Required Elements

• Length: 8-64 characters 
• Must include at least one of each: 
  • Uppercase letter
  • Lowercase letter
  • Number
  • Special Character

Elements to Avoid

• Spaces
• Your name or email address
• Common passwords, such as “password123”
• Sequential or identical characters (e.g., “1111” or “abcd”)

If you’re having trouble resetting your password, please contact a Ulys Customer Experience Specialist by clicking HERE.