Why Am I Unable to Send Assets?

If you are unable to send cryptocurrency, it may be due to one of the following reasons:

  1. Insufficient wallet balance. Wallet balance is lower than the total transaction cost. Try: - Transferring cryptocurrency from another wallet or exchange to your current wallet. - Purchasing additional cryptocurrency using a linked payment method

If none of these apply, please contact a Customer Experience Specialist, by clicking HERE for assistance with troubleshooting.

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